Frequently Asked Questions

Have some questions? We will do our best to answer them here but if not addressed please contact us

  • Where are you;
    Where is The Crest located?The Crest is in Droxford, a small village in the South Downs Hampshire. 20 minutes from various cities including Winchester, Portsmouth, Southampton & Chichester. Click Here to find out where we are located

  • Why book with us;
    The large listing sites are applying increasingly large commission and service fees to both owners and guests. We take bookings direct thus avoiding these fees so we can provide you with the best possible price and personal booking service. Book Here

  • What time is check in;
    3pm – but if you’d like to arrive earlier please always ask as we’ll do our best to accommodate.

  • What time is check out;
    10am – but please always ask if this is tricky for you as we will may be able to move if the next guests are not arriving that same day.

  • When is my £150 damage deposit returned;
    We normally clean the house the same day you leave, as soon as we’ve completed cleaning and checked everything is as and where it should be then we will return the damage deposit.

  • Do you allow dogs;
    Yes, 1 Dog.  If you have more than 1 just check in with us and we’ll talk about it.  Please note that we do not guarantee the garden is 100% dog escape proof.

  • Is there a cot and highchair;
    Yes – we provide a wooden cot & mattress and highchair. We also have many toys and DVD’s for your little ones.

  • Can you walk from the house to the pubs;
    Yes – we are in the ‘sticks’ so we do not have a path from the house all the way into the village (we continue to ask for this).

  • Can you recommend a babysitter / dog walker;
    Yes – please do let us know as the ladies who make The Crest look so wonderful are available to book, just provide us with as much notice as you can.

  • Do you have a washing machine;
    Yes – we have a washer dryer, plus a rotary line in the garden.

  • Do you have a BBQ;
    Yes – a large gas BBQ. We supply the gas bottle but should you need a refill this can be done at the garage down the road.
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